Why Is It So Hard To Listen In Business
Insight into what it takes to be a "listening" wizard at work.
Listening seems straight forward. After all, we do it all the time. Yet business survey after business survey tell us that people do not feel heard in their business interactions.
What is going on? What does it take to listen well in a business context?
This short e-lesson will:
1. help you understand why business listening is not as simple as you first think it might be,
2. provide you with insight into what it takes to be an effective listener in a business environment,
3. guide in the steps you can take to ensure that you can listen to your work contacts effectively whenever you need to.
Roelf Woldring
It is not as simple as it seems ...
Quiz: What is the problem?
Relevant research with immediate implications
Quiz: What have we learned from research
Effective Listening involves behavior, values and cognitive tactices
Quiz: What does an Effective Listener do?
What To Do to Become An Effective Work Place Listener
Quiz: Getting it
Relevant Resarch and Insight