Asking Open and Closed Questions To Get The Information You Need At Work

The Key to Getting the Information You Need | taught by Roelf Woldring

Course description

If you are a working professional, you are asking questions skills all the time, even if you do not label your activity as interviewing. When you carry on a conversation for the purpose of collecting information you are interviewing.

The ability to do ask closed and open questions effectively is a core soft skill. Without it, you cannot succeed, no matter what your professional. With it, you will become a more effective team participant, team player, and manager of others.


But you need to be able to do more than know what open and closed questions are. You need to know who closed and open questions work together to allow you to conduct your information gathering activities. You need to be able to sequence open and closed questions in ways that accomplish your purpose. After all, that is what you are doing, conducting a work place conversation with a purpose.

By the time you have completely watched this short e-lesson, you will know the following.

1. What an open question is, and how it works for you in your interviews - whether they are formally scheduled, or informal conversations with a purpose that you conduct while working in groups, in team meetings, or in one on one meetings with work colleagues.


2. Know what a closed question and how it works for you in your interviews - whether they are formally scheduled, or informal conversations with a purpose that you conduct while working in groups, in team meetings, or in one on one meetings with work colleagues.


3. Know how to sequence closed and open questions to shape your interviews and work place conversations to accomplish your goals and objectives.

Know that mastering the ability to ask open and closed questions effectively is only part of the component skill set that you need to be an effective interviewer.

Roelf Woldring
Roelf Woldring
Discreet organizational investigations & interventions | Ex CIO-CEO | Soft skill development for working professionals

"Be the Best Team Player and Manager of Others That You Can Be"

I have been fascinated by how people behave at work since the day I started working, decades ago.

I have been a CEO / a CIO / a CTO and many other things before that. 

My post graduate training is in the psychology of the workplace and adult development. 

My business career has spanned information technology, organizational change / transformation, and e-learning. 

Today I lead discrete workplace investigations focused on Harassment / Bullying, Sexual Harassment, Inappropriate Personal Relationships which lead to Conflicts of Interest, and Misuse of Organizational Assets - Fraud. 

I create e-learning programs for working professionals and organizations. 

I deliver soft skill training workshops for organizations. 

Find out more at my business web-site: www.the-right-talent.ca 

Find out more about me on Linked In: https://www.linkedin.com/in/roelfwoldring/ 



Roelf Woldring

1-416-427-1567

Roelf@ktkhkw.com