Understanding Interpersonal Communication at Work

taught by Roelf Woldring

Course description

We all communicate with others every day at work. But we don't really understand just how marvelous the human ability systems that we use during these exchanges really are. As a result, we have little insight into how to move from our everyday level of skill to becoming more expert. Yet having better soft or interpersonal skills has been shown time and time again to be the key to personal work place productivity and career progression. 

This  e-learning session gives you rich insight into all of this, and equips you to start on your own interpersonal communication skill improvement journey.

Roelf Woldring
Roelf Woldring
Discreet organizational investigations & interventions | Ex CIO-CEO | Soft skill development for working professionals

"Be the Best Team Player and Manager of Others That You Can Be"

I have been fascinated by how people behave at work since the day I started working, decades ago.

I have been a CEO / a CIO / a CTO and many other things before that. 

My post graduate training is in the psychology of the workplace and adult development. 

My business career has spanned information technology, organizational change / transformation, and e-learning. 

Today I lead discrete workplace investigations focused on Harassment / Bullying, Sexual Harassment, Inappropriate Personal Relationships which lead to Conflicts of Interest, and Misuse of Organizational Assets - Fraud. 

I create e-learning programs for working professionals and organizations. 

I deliver soft skill training workshops for organizations. 

Find out more at my business web-site: www.the-right-talent.ca 

Find out more about me on Linked In: https://www.linkedin.com/in/roelfwoldring/ 

Course Curriculum

Introduction- What is this course about ?
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The Dynamics of Interpersonal Communication - The Model
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Examining the Dynamics in More Detail
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Applying the Model: Stress, Tension and Conflict
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Next Steps: Becoming More of An Expert
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